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Settlements Guide

Understanding Accrue Pay's Settlement and Reconciliation Process

What is a Settlement?

A settlement is a financial process that batches multiple transactions (payments and refunds) into consolidated transfers. This guide explains how settlements work with Accrue Pay and how they affect your business operations.

Settlements are applicable to Accrue Pay options of Pay by Bank and integrations using Pay by Wallet Payments API. Settlements are NOT applicable to Tap to Pay and ACH with Pay by Wallet.

Settlement Options

Accrue Pay offers two settlement approaches:

  1. Net Settlement:

    • Multiple transactions can be netted out so that only the net amount is transferred between banks, reducing the number of individual fund movements
    • Payment transactions are batched into a single daily credit to your merchant account
    • Refund transactions are batched into a single daily debit from your merchant account
    • Settlements occur each weekday
  2. Gross Settlement:

    • Each payment or refund is processed individually in real-time against your merchant bank account. This option is not recommended for high-volume retail payments.

Understanding Settlement Periods

The settlement period is the time between when a customer payment is captured (or a refund is initiated) and when those funds reach the final destination account. This timeline is critical for effective cash flow management.

Accrue supports these settlement methods:

MethodSettlement PeriodAvailability
Standard ACH3-7 business daysAll banks
Same Day ACH24 hoursAll banks
Real-Time Payments (RTP)ImmediateComing Q4 2025 (bank support varies)

Note: Accrue includes a holding period before settlement to protect against fraud and identity theft.

How the Settlement Process Works

This section applies only to Standard and Same Day ACH. RTP uses instant settlements.

When a settlement is generated:

For Payments:

  • Only cleared payments are included in the settlement
  • All cleared payments are combined into a single credit transfer to your merchant account
  • Pending payments are excluded

For Refunds:

  • Only initiated refunds are included in the settlement
  • All initiated refunds are combined into a single debit transfer from your merchant account
  • After this transfer, funds are distributed to each customer's account

Accrue recommends daily settlements but can support more frequent reconciliation based on your needs.

Handling Failed Transactions

Transaction TypeAction if Failed
Customer payment (debit)Not included in settlement, not retried. Customer must initiate a new payment.
Merchant refund (debit)Automatically retried
Customer refund (credit)Resolved by Accrue
Merchant payment (credit)Resolved by Accrue

Settlement Reports

Settlement reports are available in CSV format and include:

  1. Summary Information for the entire settlement
  2. Individual transaction details for each payment or refund

Sample Settlement Report

settlementId,captureCount,captureTotal,captureFeeTotal,creditTotal,refundCount,refundTotal,refundFeeTotal,debitTotal,type,paymentId,paymentIntentId,refundId,userId,amount,settledAmount,feeAmount
d384b7ef-744d-446f-acfe-f3fde2dfbf46,2,1100,206,894,0,0,0,0,Payment,dfcfab0c-b600-40cf-ba44-9e2c3886b048,1af34308-b87e-42ea-8863-cd2ca5ab81e0,,4f7c9c1d-c92d-4979-90e9-6058460db99a,700,596,104
d384b7ef-744d-446f-acfe-f3fde2dfbf46,2,1100,206,894,0,0,0,0,Payment,0d940119-a839-49b4-bef5-cd49368de613,2885d9ee-5508-4e51-9153-9c4b686eca73,,606eec0e-e0f5-4f64-b277-1f9b54f7d195,400,298,102

Report Field Definitions

Settlement Summary Fields:

FieldDescription
settlementIdUnique identifier for the settlement
captureCountNumber of payment transactions in this settlement
captureTotalTotal amount (in cents) of all payments
captureFeeTotalTotal fees (in cents) for all payments
creditTotalNet amount (in cents) sent to your merchant account
refundCountNumber of refund transactions in this settlement
refundTotalTotal amount (in cents) of all refunds
refundFeeTotalTotal fees (in cents) for all refunds
debitTotalTotal amount (in cents) withdrawn from your merchant account for refunds

Individual Transaction Fields:

FieldDescription
typeTransaction type (Payment or Refund)
paymentIdUnique identifier for the payment
paymentIntentIdIdentifier for the payment intent
refundIdUnique identifier for the refund (if applicable)
userIdIdentifier for the customer
amountGross amount (in cents) of the transaction
feeAmountFee amount (in cents) for this transaction
settledAmountNet amount (in cents) after fees

Accounting System Integration

Accrue settlement reports are designed to integrate with standard accounting and reconciliation systems. For merchants with specific reconciliation requirements, Accrue's API allows for custom integration with your existing financial systems.


Optimizing your settlement process can significantly improve cash flow and financial operations. Contact your Accrue representative to customize settlement options for your business needs.